Following investigations carried out after an incident in which a member of the public was injured see previous news story here, Pains Wessex has announced a total recall of all its Pains Wessex White Collision Warning (MK7) Hand Flares Item No 52651.

No Red (MK7) Hand Flares nor any other Pains Wessex products are being recalled. The recall does not affect Pains Wessex Australia Aurora Hand Flares.

Pains Wessex has identified that there may be a risk that some of these white flares will not fire as intended. All white flares are therefore being recalled as a safety precaution. Additionally, this total recall will allow us to bring these products into our continuing investigation.

Customers with in-date Pains Wessex White Collision Warning (MK7) Hand Flares Item No 52651 are requested not to use the flare, and to return it immediately to the place of purchase where the purchase price will be refunded. If unable to return the flare to the place of purchase, customers may take the flare to their nearest chandler.

Customers with out-of-date Pains Wessex White Collision Warning (MK7) Hand Flares Item No 52651 should contact Pains Wessex on 44(0)2392 623965.

To assist its customers with this recall, Pains Wessex has set up a help line during office hours on 44(0)2392 623962 or the company can be contacted via email at recall@pwss.com.